On our closed & changed list
Ended open-ended chat for users under 18 and added age assurance. More
How good is it
3.2/5#28 of 43
Best at: value for money
- Conversation4.3
- Customizing her4.5
- How far it goes0.5
- Voice & pictures1.5
- Privacy3.0
- Value for money5.0
Will it let you down? (3 of 5 ✓)
Says who runs it
Character Technologies, Inc., USA
Honest price
No public price
Delete button
Delete your account yourself
Keeps chats out of training
Trains its AI on your chats
Still the app it was
Ended open-ended chat for users under 18 and added age assurance.
What their policies say
- Trains its AI on your chats
- Yes
"how we collect and use information to develop our large language models"
The policy points to separate regional disclosures for how user information is used to develop its models.
- Shares data with ad partners
- Not mentioned
- Deleting your account and chats
- In the app
Account profile page.
- Minimum age
- 13+
- How they check your age
- Age assurance
Policy minimum is 13 (16 in the EEA/UK); since late 2025 under-18s can no longer use open-ended chat.
- Refunds
- No refunds
"All purchases of Charms are final and non-refundable"
Applies to Charms (in-app points).
- Renewal and cancelling
Renews by itself: not mentioned.
Screenshots and promo pics
From Character.AI's own website or app store page. Their images, shown so you know which app this is.
What we read
- Privacy policy: https://character.ai/privacy
- Terms: https://character.ai/charms-terms-of-use
Quotes are short snippets from these pages. Policies change and the linked page always wins. Spotted a change? Email us.
Some links to apps are affiliate links, so we get a commission if you sign up. The apps get no say in what we write.